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$50,000 - $60,000 yearly
iAffiliate Management Minneapolis
Oct 15, 2018
Full time
THE ROLE iAffiliate Management is looking for an experienced Customer Success Manager to oversee projects within our affiliate marketing practice. This position is a client-facing liaison and has responsibility for leading client relationships including deliverables, account strategy, and execution. This role is based in our Minneapolis office, however relocation packages will be considered for qualified candidates. JOB RESPONSIBILITIES Client Services and Communications ● Serves as the main point of day-to-day contact for the client ● Works to understand client’s brand and marketing goals ● Develops strategic plans and tactics to reach client’s objectives ● Nurtures client relationships Account Strategy and Execution ● Prioritizes execution tactics to align with the client’s goals ● Proactively makes recommendations ● Oversees efficiencies across all deliverables Reporting and Analysis ● Oversees all account reporting and communicates performance ● Provides recommendations to clients based on data driven insights ● Analyzes data to find opportunities or trends Publisher Opportunities ● Acts on relevant publisher development opportunities ● Creates and develops new publisher relationships Team Leader ● Trains and develops associates by leading their efforts to successfully execute effective marketing campaigns ● Supervises associate activities, manages workloads and delegates tasks while ensuring successful and timely execution on deliverables WHAT SUCCESS LOOKS LIKE In 6 Months ● Executing the day-to-day operations of multiple affiliate programs with little guidance ● Has formed strong relationships with key client contacts and are the main point of contact for clients’ strategic and account questions ● Managing challenging client situations with guidance from a superior ● Regularly analyzing client data for optimization, activation, and recruitment campaigns In 12 Months ● Assuming accountability for the performance and success of their clients ● Has maximized account efficiencies with excellent strategic plans and communication in place ● Clients are being serviced profitably THE IDEAL CANDIDATE ● Possesses strong internal motivation to get the job done well ● Exhibits mature judgment and the ability to solve problems independently ● Is fanatical about attention to detail ● Is capable of multi-tasking and coordinating several projects at once ● Has superior written and verbal communication skills ● Displays accountability to always meet deadlines and keep commitments ● Collaborates well with team members ● Has confidence, poise, and eloquence in client meetings and difficult situations ● Thrives in a fast-paced environment ● Prioritizes competing objectives ● Manages time effectively ● Works independently with minimal supervision. REQUIREMENTS ● 5-8 years of online marketing, e-commerce, or affiliate marketing experience required ● Direct affiliate marketing experience (in-house, agency, network) required ● Knowledge of the major Affiliate Networks (ShareASale, CJ Affiliate, Rakuten, etc.) required ● Bachelor’s degree required QUALIFICATIONS & SKILLS ● Ability to travel ● Advanced spreadsheet knowledge including formatting, formulas, customizing reports, etc. ● Working knowledge of HTML, a plus ● Previous experience managing and motivating direct reports, a plus If this sounds like you, please submit resumes and cover letters to
$40,000 - $55,000 yearly
Falls Digital Cleveland, OH, USA
Sep 24, 2018
Full time
Paid Media Specialist Department: Digital Strategy Reports Directly to: Director of Digital Strategy Posting Date: September 24, 2018 Job Summary: As the Paid Media Specialist, you will be responsible for all aspects of executing paid media campaigns, including search, social, and video advertising, for Falls Digital clients and the agency. In this position, you will manage paid media budgets, campaign implementation, monitoring, optimizing, analysis and reporting for all managed paid media accounts. You will work closely with the digital strategy and technology teams to integrate advertising campaigns holistically across all client channels to ensure paid media programs fulfill client expectations and objectives. You will work with the development team to install tracking code and confirm reporting is set up properly for each client website. You will also work closely with the business development and agency marketing staff to support the agency’s new business initiatives, including estimating and proposal content creation as necessary. Duties and Responsibilities: Manage the day-to-day execution, bid management, targeting and keyword optimization of ongoing paid media campaigns for clients and the agency. Creation of effective, targeted and relevant direct response ad copy. Analyze performance data to provide relevant reporting metrics and appropriate recommended action plans. Communicate with account service team and clients on all elements of the campaign, including performance, project status and client goals. Actively manage and monitor digital media paid search campaigns and paid social campaigns to the clients’ weekly and monthly budget goals. Maintain high levels of up-to-date knowledge of best practices and strategies in the management of online paid media. Assist in development of digital media paid search plans and building effective relationships with vendors. Report agency’s paid media performance to senior management team on a weekly or monthly basis. Assist in the scoping and development of proposals and workable budgets. Knowledge, Skills, & Abilities: Proven ability to manage small, medium and large paid media budgets. Skilled in pay-per-click (PPC) advertising, including display, retargeting/remarketing, negative keyword additions, bid monitoring and the day-to-day adjustments of paid media campaigns. Capable of executing advertising campaigns on Facebook, Instagram, YouTube, LinkedIn and other social media channels as required. Ability to recommend media spend and campaign type based on the client’s business objectives. Solid business acumen and the ability to adapt to unique business models and customer expectations. Passionate self-starter and independent problem solver. Strong verbal and written communication skills. Credentials & Experience: BA, BS or equivalent work experience 1-2 years of experience managing paid media for clients Google AdWords Certification required Bing Ads Accredited Professional preferred, but not required Agency experience preferred, but not required

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